It is not unusual for new technology companies to appear on the scene. It is somewhat less common for a new company to have 60 years of innovation experience behind it, employ 170,000 people in more than 70 countries, and serve some 6,000 clients. But then again, DXC Technology is not your everyday new IT company.
The world’s leading independent, end-to-end IT services company, DXC Technology was formed in April from the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise. The global headquarters are in Tysons Corner, Virginia, with the new company focused on helping clients, both from the world of business and the public sector, harness the power of innovation to, as one company slogan puts it “thrive on change”.
“We decided on a brand-new name to represent that something new was born out of the merger,” explains Zoltán Czibók, the managing director of the Hungarian operation. He had been with Hewlett Packard in Hungary since 1997, and was previously Enterprise Services Country Manager here.
In May, at our leadership conference in Dallas we presented a well-known new company to our partners: We are neither one nor the other of the legacy companies, but really, something new. In fact, our slogan for the event was ‘Brand new, but not born today’,” Czibók explains.
The intent is to build on those rock-solid foundations and exploit the freedom created by the merger, which the MD says has allowed it to become nimbler and more flexible. “The goal is to become number one in the world. We are totally independent; we are not bound to any hardware or software provider, which means we chose the technology that is best for our customers, not best for us,” Czibók says.
Being innovative doesn’t purely mean finding the best software or the best hardware, but rather thinking in terms of a solution based on the right tool, whatever that may be, and “to make the room for further analysis”, he says.
“We are able to give clients better solution services, by helping them decide what it is they are currently doing that can be improved; applying a continuous focus on traditional businesses, it is important to find the right way to transform them.”
The MD points out that when growing a company, restructuring its processes, digitalization and automation play a major role. Nowadays, companies can no longer afford to stand still; rather, they need to look for continuous improvement and innovation.
Given the global reach of DXC, often a workable solution is already out there somewhere in one of those 70 countries where it is present; all that is required is the appropriate localization.
And if requested and it is the best solution for a client, DXC will take on some aspects of work itself, to allow a client to concentrate on its core activities. “We have a very strong BSP [business service provider] team in Hungary, working for a huge number of clients. For example, more than 20,000 pay slips and associated paperwork are processed by us,” Czibók says.
So, much has changed. But not everything. DXC Technology Hungary is spread across five sites in Budapest and out in the countryside. “As one of the largest employers within the IT sector, we provide expert activities throughout the whole region. All of our clients have my number and can call me anytime.”
Hungary is suffering something of a labor shortage in most sectors, but Czibók does not seem unduly worried about maintaining his staffing levels, partly because DXC can offer interesting work challenges, often seen as one of the key demands of the latest generations of workers. “One of the pleasures of this job is attracting talented, motivated people and helping them find a career in this turbulent world,” the Hungarian managing director says. “We are committed to our people: day-to-day we work hard to offer inspiring opportunities to our highly skilled workforce.”
Globally, the company works with most sectors: insurance, healthcare and life sciences, travel and transportation, the public sector, energy, banking and capital markets, manufacturing, consumer products and retail, communications, media and entertainment, and aerospace and defense. Czibók says telecoms, energy, government representation, travel and transportation, manufacturing and automative are particular focus areas in Hungary.
For all fields, advice on best practices, finding efficiencies, and automation of routine roles are going to be important going forward. As is so often the case, knowledge (and how you apply it) is key, and to that end DXC Technology initiated a Business Forum series for C-Suite executives specifically to share such knowledge.
Managed cloud services is an area where Czibók sees good growth potential for the Hungarian business as well, and DXC is also developing its own offerings, especially for banking and insurance and the financial markets. The company seems extremely well set to continue building on its 60 years of innovation, even if it is brand new.