Wizz Air navigated customers toward more expensive supplementary service packages by failing to note that some additional services could be purchased separately, GVH said.
In a statement issued later on Saturday, Wizz Air said the GVH resolution was “unfounded” and didn’t “serve the interests of passengers”.
The airline said it had cooperated in a constructive manner with GVH in the course of the probe and had been open to undertaking commitments to change its booking procedure while proactively taking a number of steps in the meantime.
As the Budapest Business Journal reported last month, discount airlines like Wizz Air and Ryanair are under heavy scrutiny in Hungary, with the Minister of Justice calling the airlines’ practices “intolerable”.