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A notice was received by the consumer protection department of the government office.
The notice recalled that the BKK is not operating route 100E between Budapest Liszt Ferenc International Airport and Deák Ferenc tér due to the coronavirus epidemic, however, it still sold line tickets, which could be purchased from ticket machines and via the mobile ticket application.
Based on the available information, passengers have already bought 16,000 tickets for the non-existent route, with which the BKK caused HUF 14 million in damages to customers.
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