Hungary scored 24 on a scale of 0-100 in a gauge of consumersʼ trust in redress mechanisms, the lowest score in the European Union and about half of the average for the EU-28, the ECʼs annual “Consumer Conditions Scoreboard” shows. At the same time, Hungarians scored 84 in a gauge of trust of public authorities to protect their consumer rights, about 15 points over the average score for the EU-28.
Hungarian consumersʼ score for trust in retailers and service providers was 82, more than six points over the EU-28 average. The score has improved consistently since 2008, with the biggest increase observed between 2012 and 2014, the report noted.
Hungarian retailers scored 31 in a measure of their confidence in domestic online sales, the lowest score in the EU and 26 points under the EU-28 average.
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