BBJ: Congratulations on the 20th anniversary of Four Seasons Hotel Gresham Palace Budapest. Can you share with us the journey of this iconic hotel over the past two decades?

Thibaut Drege: The journey of Gresham Palace is genuinely remarkable. This magnificent Art Nouveau Palace first opened its doors in 1906 but was reawakened from its “Cinderella dream” when Four Seasons moved in 20 years ago in 2004. Since then, it has become a symbol of elegance in Budapest, offering exceptional service and experiences to our guests. Gresham Palace is a true gem, not just a hotel; it’s a landmark in Budapest and a significant part of the city’s heritage.

BBJ: Last year, when you arrived, you said, “Gresham Palace is one of the most beautiful hotels in Budapest, already a gem, a beautiful diamond; the only question is, how do we find the right lighting from the right angle, how do polish the diamond so it can shine at its best?” Since then, the hotel has received numerous accolades. Can you tell us more about these recognitions?

TD: We are incredibly proud of the international awards we’ve received. Conde Nast Traveler, often called the Oscars of the industry, recognized us as one of the best hotels in the world. Our Múzsa Bar was included in the 50 Best Discovery list and won Bar of the Year 2024, and we received the Wine Spectator Award for our outstanding wine selection for our French Brasserie, Kollázs. Our team members have also been honored with titles such as Sommelier of the Year 2023, and Árpád Szűcs became Pastry Chef of the Year 2024. These accolades are recognition of the entire team’s hard work and dedication.

BBJ: What makes Four Seasons Hotel Gresham Palace Budapest stand out in such a competitive industry?

TD: Our unique blend of historical elegance and modern, effortless luxury sets us apart. Gresham Palace is not just a hotel; it’s a landmark that tells a story. The building is an architectural masterpiece and a “love letter” to Budapest’s rich cultural heritage. Our commitment to providing personalized and exceptional service ensures that every guest feels special. The warmth of our hospitality is globally known, and the dedication of our amazing teams to uphold the highest standards of hospitality makes us stand out. Gresham Palace is a true gem, and we are privileged to welcome our guests here.

BBJ: What are some of the unique experiences offered at this hotel?

TD: We offer a range of unique experiences that truly enhance our guests’ stay. One such is our “Tokaj: King of Wines, Wine of Kings” offering. This exclusive experience promises to immerse guests in the rich history and flavors of the Tokaj wine region, renowned as the epitome of Hungarian winemaking excellence. The adventure begins with a scenic helicopter ride from Budapest, providing a bird’s-eye view of the picturesque landscapes of Tokaj. Guests will be greeted by our Head Sommelier, Gábor Becker, who will guide them through wine tastings at two prestigious wineries, Oremus and Szepsy, including the renowned Tokaji Aszú.

Additionally, we have the “CheckIn and Checkmate” experience with Chess Grandmaster Judit Polgar. Celebrated as the most successful female chess player in history and recognized as the inspiration behind the Netflix series “The Queen’s Gambit,” Judit Polgar offers an extraordinary masterclass for our guests. This experience is perfect for chess enthusiasts of all levels, providing insights and strategies from a world-renowned grandmaster in the Art Nouveau surroundings of our hotel.

BBJ: Múzsa Bar has garnered a lot of attention since its opening. Can you tell us more about it?

TD: It has set a new standard in craft cocktail excellence for the region since its opening in October 2020. Offering an inspired atmosphere to enjoy artful cocktail creations, Asian cuisine, and a diverse mix of local authentic live entertainment, Múzsa represents a modern interpretation of Budapest’s “Golden Age” that is both innovative and iconic. Since its opening, the bar has captivated locals and international visitors with its sophisticated and modern yet playful ambiance. Múzsa has rapidly emerged as one of Budapest’s most highly acclaimed cocktail destinations through meticulous craftsmanship and an unwavering dedication to excellence.

BBJ: How about Kollázs Brasserie & Bar?

TD: It has also been an integral part of our success. It has refined its identity and communication, continuously innovating to offer a memorable dining experience. Kollázs blends contemporary and traditional culinary delights, making it a favorite among our guests.

BBJ: What are some of the critical factors contributing to the hotel’s success?

TD: Our success is driven by several key factors: a stunning location in the heart of Budapest, a beautifully restored historical building, and a team that is passionate about hospitality. We also continuously innovate and elevate our offerings, whether it’s through our award-winning dining experiences, luxurious accommodations, or unique events. Four Seasons Budapest Gresham’s team is fantastic, and their genuine care and attention to detail create a warm and welcoming atmosphere for our guests. Our strong connection with the local community and culture also significantly influences our success.

BBJ: How has Budapest as a destination evolved?

TD: Budapest is a wonderful city that has evolved tremendously over the past two decades. It is a destination renowned for its rich history, stunning architecture, and vibrant cultural scene. The city offers a perfect blend of tradition and modernity, making it an attractive destination for travelers worldwide. I am also pleased to see new luxury hotels, such as the Mandarin Oriental and St. Regis, opening in the city. This growth is an excellent opportunity for Budapest as a destination, enhancing its appeal and offering more choices for discerning travelers.

BBJ: What does the future hold for Four Seasons Budapest?

TD: We will continue to build on our legacy of excellence and innovation. Our goal is to remain at the forefront of luxury hospitality, offering our guests unforgettable experiences. We are also committed to sustainability and enhancing our engagement with the local community. As Budapest continues to evolve, so will we, always striving to exceed our guests’ expectations. It’s an honor to lead this incredible hotel, and I look forward to many more years of success and memorable moments at Four Seasons Hotel Gresham Palace Budapest.

This article was first published in the Budapest Business Journal print issue of June 28, 2024.