The NFH told the paper it received 1,031 complaints concerning online sales last year. But the proportion of sellers found to be at fault fell to about 25% from 30% a year earlier.
Ervin Egon Kis, director of the online marchants’ association SzEK.org, told the paper that the proportion of sellers found to be at fault was over 80% just a few years earlier, showing an improvement even as the market for online sales grows.
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