Real estate developers’ earlier experience was that such centers, after their technology became outdated after 3-5 years of operation, moved further east where both workforce and office space leases are cheaper.


The latest trend, on the other hand, is that SSCs are being moved back from very cheap countries like India to the CEE region. Hungary has the advantage of the availability of well-qualified workforce with good language skills and an advanced level of infrastructure, CA Immo Managing Director Edit Gulyás was quoted by the statement.


EDS Hewlett Packard, IBM, British Telecom, Tata, GE and Diageo were among the first to choose Hungary as a location for business service centers that are still operating in the country. 


Most SSCs were established in Budapest, but there are some exceptions:: IBM and Sapa in Székesfehérvár (C Hungary); Budapest Bank in Békéscsaba (E Hungary); and British Telecom and Vodafone in Debrecen (E Hungary)and Miskolc (NW Hungary), respectively, in addition to centers in Budapest.