Develor, an international consultant specializing in customer experience, and other experts who attended the firm’s annual CX conference, tell the Budapest Business Journal how companies can build loyalty and long-term business.
Well beyond the capabilities of 4G, the new networks promise hyper-fast data transfer, more efficient bandwidths and a complex web of machine-to-machine communication and automation that is expected to meet the demands of both businesses and consumers by 2020.
As the Internet of Things expands, local players are jumping in with a vast array of solutions, but those in the industry say that recognition from local governments and foreign investors is needed to help them compete.
There’s a lot happening on the e-payment market, where MasterCard is busy taking the lead with a host of innovative solutions, such as pre-paid cards, mobile wallets or a new instalment payment solution – to name a few.
The second largest telecom in Hungary, with roughly one-third of the market, Telenor Hungary is a leader in many areas, such as mobile wallet services.
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