BBT: Magyar Telekom continues to restrict consumer rights

Issues

The Budapest Reconciliation Body (BBT) said Magyar Telekom and certain other companies continue to unfairly restrict consumer rights relating to warranty conditions in spite of a clear ruling passed earlier by the Budapest appeals court, BBT representatives informed national news service MTI on Saturday.

BBT said Magyar Telekom sells mobile phones with warranty conditions some of which have already been declared unfair, and therefore invalid by the Budapest appeals court.

There are also the companies following this practice, BBT added.

The Budapest appeals court said in a non-appealable ruling in 2012 that, in the warranty conditions of a mobile phone distributed by Magyar Telekom, the proviso that the service provider will bear no liability if the fault results from breakage or damage is unfair. The second-instance court said that, during the term of the warranty, it is the seller that must prove that the damage is related to inappropriate use after the sale, and that there is a causal relationship between the damage and the fault of the product.

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