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Single distress hotline surrounded by regulatory flaws

The EU-standard 112 distress hotline in Hungary is about to undergo a serious review and upgrades necessitated by regulatory flaws, the daily Magyar Nemzet reported.

The paper noted that the 112 has been operational in Hungary since 1999, with the calls being received by the Budapest and county police departments. However, the other direct numbers for the police, medical emergencies and the fire departments also continued to operate.

Lacking a legal framework, 112 was launched without a proper system or call management protocol in place.

Magyar Nemzet said the government is currently preparing to address the matter, both regarding upgrades to 112-related technologies as well as rectifying the legal gap. (BBJ)