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T-Mobile International selects Amdocs for single, enterprise-wide product catalog

Amdocs Enterprise Product Catalog 7 will help the global provider shape a future of seamless mobility for its customers.

Amdocs, the leading provider of customer experience systems, today announced that T-Mobile International, one of the largest global mobile communications service providers in the world with almost 112 million subscribers worldwide, selected Amdocs Enterprise Product Catalog 7.

The Amdocs software will provide T- Mobile International with a single, enterprise-wide repository for all products and price plans across T-Mobile’s numerous offerings, companies and markets. The software will also allow T-Mobile to optimize its product lifecycle management to drive faster time to market for new offerings, while ensuring these offerings are better aligned to customer needs. This will help the provider to unlock the revenue potential from its innovative product strategies.

The Amdocs Enterprise Product Catalog has already been deployed at T- Mobile Germany, the largest member of the T-Mobile group. The Amdocs product supports its more than 34 million customers; T-Mobile UK will be the next to follow. This positions T-Mobile International at the vanguard of future best practices, while driving significant total cost of ownership (TCO) savings. The current initiative follows a long history of Amdocs’ successful deployments at T-Mobile companies, including T-Mobile Germany, UK, Czech Republic, Austria, Hungary, USA and Netherlands.

„Amdocs not only has more than 20 years of focusing on Tier 1 operators - it also knows our needs and knows our systems environment,” said Dirk Rohweder, IT director at T-Mobile UK and executive vice president Rating, Billing and Payment for T-Mobile in Europe. „Like no other product on the market, Amdocs Enterprise Product Catalog reflects that, offering comprehensive out-of-the-box capabilities and a future-proof concept. By creating a single product data master that efficiently serves all applications across our enterprise, we will be able to improve data quality and workflow efficiencies. The product catalog will be the foundation for unique service and customer centric propositions while improving time to market.”

Amdocs Enterprise Product Catalog is a new, state-of-the-art product within the Amdocs 7 suite, which was launched earlier in 2007. A centralized system integrating product data, business processes and IT investments across both legacy and new systems, Amdocs Enterprise Product Catalog ensures a single repository for all enterprise product information to support business and operations support systems (BSS/OSS). The Amdocs software can replace multiple product catalogs and support an unlimited number of different offerings, allowing a provider to define, blend, price, bundle, maintain and retire its products across any line of business easily and quickly, thus creating a consistent and simple purchasing experience for customers.

„Amdocs Enterprise Product Catalog is a key component of Amdocs 7, the first industry-specific software suite that allows service providers to give their customers the benefits of true convergence - access to any service, over any network, at any time and on any device,” said Charles Born, vice president of corporate communications, Amdocs. „Amdocs Enterprise Product Catalog provides a single point-of-view and entry for all product and price plan information, and also acts as an interface for digital content partners, enabling them to deliver and maintain their own products and price plans via the same system.

As a result, leading global players like T-Mobile can offer convergent offerings that combine voice, video, data, content and entertainment, and create an integrated, intentional customer experience.” Amdocs Enterprise Product Catalog 7 incorporates built-in support for offerings based on IP Multi-media Subsystem (IMS) network. It also incorporates service oriented architecture (SOA) capabilities to ensure cost effectiveness when implementing and integrating with third party software and ultimately, enhanced interoperability in a next-generation, convergent environment. (Press release)