Facebook's chief operating officer said the social networking company was targeting a bigger ad market than the search ad market that has made Google Inc rich. Sheryl Sandberg also told a group of high-tech specialists on Thursday that revenues were growing so fast at privately held Facebook that it turned cash positive recently, instead of in 2010 as predicted earlier this year.
A member of the board told Reuters the company was on target to bring in revenue of $500 million this year. Sandberg gave no numbers that would update that figure.
Sandberg, who has long fought the perception Facebook lacked a revenue model, laid out a gameplan to turn the company into a cash machine by describing how the company aimed to bring in revenues from novel ads aimed at its 300 million users.
She said advertising was a “funnel” that starts at the top by engaging many people and creating demand, then getting to the bottom where a select group bought a product.
Google does a better job than any other company in advertising to people who are at the bottom of the funnel and know what they want, and are searching to buy it, she said hours after Google reported third quarter net revenue of $4.38 billion, beating analysts expectations.
“If you look at global ad spend its about a $640 billion annual business ... It's 10% demand fulfillment,” which is what Google's search ads do, she said.
“Where we are playing in the ad market is in that demand generation, which is the top 90% of the funnel.”
Sandberg said Facebook has been shifting to an approach similar to Google's, in which the style of the ad resembled the style of its searches.
One success story she cited involved Starbucks Corp, which posted a video that created complaints. In response, Starbucks altered the video and won kudos from Facebook members. She said the message was, “Thanks so much ... isn't it great to have a company that listens.” (Reuters)