Texas Instruments’ Prague customer support centre is the second such centre that the company has created in the region, building on the success of its existing centre in Freising, Germany.
Texas Instruments (TI) has opened a new customer support centre and representative office in Prague (Czech Republic), adding to existing recently established offices in Warsaw, Moscow and Istanbul and providing new levels of support to Eastern European markets by extending its local customer service. TI also now offers a toll-free number for its European Customer Support centre, available in 26 countries across the region and allowing customers to speak directly to a TI technical expert in ten languages.
The Prague customer support centre is the second such centre that TI has created in the region, building on the success of its existing centre in Freising, Germany. Both centers, accessible through a single, toll-free number, offer design engineers the possibility of easily reaching TI product information and technical support, providing rapid access to an expert TI engineer in one of ten languages spoken in the region.
Specifically targeting Eastern European countries with support in Polish, Czech, Hungarian and Russian, the new centre in Prague is the latest addition to TI’s extended support for customers in these countries, adding to a recently-launched Russian language website, Russian-language training sessions and the latest TI Developer Conference held in Moscow in April this year. “TI’s strategy is to be as close to its customers as possible”, said Jean-Francois Fau, TI President Europe, Middle East and Africa (EMEA). “Making it easier for engineers to reach TI technical experts that speak their language is an essential element of our strategy, and as the new Eastern European markets continue to grow, we will continue to enhance our support levels to accelerate our customers’ success”.
Headquartered in Dallas, Texas, TI has over 30,000 employees worldwide and its revenues in 2006 exceeded $14 billion. Its operations in Europe, Middle East and Africa (EMEA) include offices in 19 countries, with 12 research and development centers and an advanced BiCMOS/CMOS wafer fabrication facility in Freising, Germany. (electronicstalk.com)