Inclusive service charge not popular - survey
Thursday, October 27, 2005, 10:27
Restaurants have not shown enthusiasm for adopting the new service charge, as just a month after regulations allow it to be added to bills, nearly no caterers have changed their billing system, business daily Napi Gazdaság reported on Thursday, citing a survey by the Hungarian Catering Association (MVI) of 400 restaurants. Only three out of 85 respondents said they had introduced the service charge since the start of this month. With the aim of reducing unreported income in the catering sector, the government decided to give restaurant owners the option to add a service charge of up to 15% on their bills as of October 1. Most restaurants shun the service charge because it would involve a 10% rise on average in the overall bill - to which customers are not likely to respond well and by which margins cannot be reduced, MVI said.