Elmű to appeal fine over billing compliance

Competition

Electricity distributor Elmű will appeal a HUF 8 million fine it received for allegedly failing to properly inform clients in bills about savings made as a result of government reductions in household utilities prices, a spokesman for the company said in Friday's issue of daily Népszabadság. The spokesman conceded that Elmű's bills did not meet all of the criteria stipulated in new regulations, but argued that the tight, two-week deadline made full compliance impossible, in spite of the company's every effort. The government mandated a 10% reduction in household electricity, gas and district heating prices from the start of this year. Service providers are required by law to clearly show clients the resulting savings in bills. GDF Suez has also been fined by consumer protection authorities for a similar offence, daily Magyar Nemzet said on Tuesday.

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