Vodafone to provide limited customer service in mid-July

Telco

Image by multitel / Shutterstock.com

Due to an IT service transition, Vodafone clients will only have access to limited customer services from July 11 to July 16, the telco said on Monday, according to a report by state news wire MTI.

The company said it is making the IT transition as the final step in the Vodafone-UPC integration. The changes will lead to a more efficient, unified customer service.

During the transition online and personal administration services, sales, and special services like mobile shopping will not be available.

Basic services, like household cable TV, internet, and telephone services, will remain available. Initiating and receiving mobile calls, text messages, mobile data usage, and error reporting via telephone customer service will also be possible.

In preparation for the IT transition, Vodafone is asking its customers to pay their bills by July 6 and to not start payment transfers during the relevant period.

ADVERTISEMENT

MET Group Launches Solar Parks in Hungary Green Energy

MET Group Launches Solar Parks in Hungary

Gov't to Launch HUF 700 bln Business Credit Scheme  Government

Gov't to Launch HUF 700 bln Business Credit Scheme 

Unemployment Rate at 3.9% in December HR

Unemployment Rate at 3.9% in December

Avatar: The Way of Water Breaks Box Office Record in Hungary Art

Avatar: The Way of Water Breaks Box Office Record in Hungary

SUPPORT THE BUDAPEST BUSINESS JOURNAL

Producing journalism that is worthy of the name is a costly business. For 27 years, the publishers, editors and reporters of the Budapest Business Journal have striven to bring you business news that works, information that you can trust, that is factual, accurate and presented without fear or favor.
Newspaper organizations across the globe have struggled to find a business model that allows them to continue to excel, without compromising their ability to perform. Most recently, some have experimented with the idea of involving their most important stakeholders, their readers.
We would like to offer that same opportunity to our readers. We would like to invite you to help us deliver the quality business journalism you require. Hit our Support the BBJ button and you can choose the how much and how often you send us your contributions.