Trust is the key in IT Security Outsourcing
It seems businesses have finally got the message about the need for proper IT security, even if company size is a big determinant of how easy it is to cope.
“Large companies probably have the resources in terms of people and money to handle IT security themselves. That’s usually not the case for smaller sized firms,” says László Marton, senior director and business unit lead for enterprise and governmental units at Invitech. But even larger companies, those which could handle security tasks internally, are beginning to turn more often to outside providers such as Invitech.
“We have one large client to whom we have been talking for five years about network provision, but we have found them very closed. But when it comes to IT security, we suddenly found them much more open to outsourcing the tasks.”
Trust is the key, Marton says. Clients have to believe a service provider will take care of everything.
“When we established IT security as a service from our data center it was such a complicated field that customers at first were very closed to the idea. But over a lot of meetings, we have been able to demonstrate the need and the service; now clients think it is a good solution for the topic.”
Once the fundamental trust is established, Marton says the benefits of outsourcing IT security quickly stack up. Keeping abreast of all the regulations, keeping IT engineers up-to-date with their training (and paying them and providing them with interesting challenges), use of the latest technologies, with international accreditation are all taken care of for the client.
“Most companies that deal with it internally are reactive; they respond to an attack. The approach of an IT security service provider is more proactive, however, with the emphasis on preventing the attacks in the first place.”
Marton says Invitech adjusts the packages it offers according to the size of company, starting with covering basic requirements for SMEs all the way up to bespoke systems for the largest multinationals.
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