EU mulls charter on rights of energy consumers

Competition

The European Commission on Thursday proposed an Energy Consumers' Charter, which will set out consumers' rights in the areas of electricity and gas supply.

The charter will help consumers make informed decisions in choosing suppliers in the light of the opening up of electricity and gas markets to competition in most European Union (EU) member states. “The opening of these markets represent both a challenge and an opportunity for European consumers,” said EU Consumer Commissioner Meglena Kuneva. “Only when we have succeeded in creating a transparent and efficient market where consumers' rights are fully safeguarded and informed consumers use their knowledge to take advantage of the offers available, can we conclude that we've reached our goal.”

The charter will set out consumers' rights in contracts, information, prices, dispute settlement and protection against unfair commercial practices. It will be the first time that these rights are outlined in a single document. The commission, the executive body of the EU, has identified four key goals of the charter:
more efficient protection of vulnerable citizens,
more information to consumers,
less paper work when changing supplier,
protecting consumers from unfair selling practices. (people.com.cn)

ADVERTISEMENT

Czech economic confidence weakens in September Analysis

Czech economic confidence weakens in September

Parl't extends pandemic legal provisions Parliament

Parl't extends pandemic legal provisions

Energy Efficiency: End-users, Energy Traders and Other Stake... Inside View

Energy Efficiency: End-users, Energy Traders and Other Stake...

Budapest bike-sharing scheme boasts record ridership City

Budapest bike-sharing scheme boasts record ridership

SUPPORT THE BUDAPEST BUSINESS JOURNAL

Producing journalism that is worthy of the name is a costly business. For 27 years, the publishers, editors and reporters of the Budapest Business Journal have striven to bring you business news that works, information that you can trust, that is factual, accurate and presented without fear or favor.
Newspaper organizations across the globe have struggled to find a business model that allows them to continue to excel, without compromising their ability to perform. Most recently, some have experimented with the idea of involving their most important stakeholders, their readers.
We would like to offer that same opportunity to our readers. We would like to invite you to help us deliver the quality business journalism you require. Hit our Support the BBJ button and you can choose the how much and how often you send us your contributions.