Consumer Protection Procedure Launched Against Wizz Air

Transport

Photo by Wizz Air

A consumer protection procedure has been launched against low-fare carrier Wizz Air amid a growing number of complaints, the Justice Ministry told state news wire MTI on Monday.

The ministry said Wizz Air passengers had complained to the consumer protection authority that the airline did not provide information or assistance in the case of flight delays or cancellations while failing to respond to customer complaints by the 30-day deadline and charging passengers for calling customer service.

The ministry noted that the passenger complaints had been covered widely in the press.

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