Competition Office orders changes at booking site Szallas.hu
Hungaryʼs Competition Office (GVH) on Tuesday said it ordered Hungarian booking site Szallas.hu to make changes after finding it used aggressive business practices in a probe, state news agency MTI reports.
GVH said Szallas.hu exerted "psychological pressure" by posting messages such as "40 people are planning to book here", "38 people are looking at this booking right now" and "Just two rooms left on our site", while users browsed through commercial accommodations.
Szallas.hu cooperated with GVH during the probe, acknowledged it violated rules governing acceptable business practices and discontinued its aggressive sales tactics.
Instead of fining Szallas.hu, GVH said it instructed the company to implement a number of measures, including revamping its web platform and raising user awareness of aggressive sales tactics.
In the spring, GVH fined the Dutch operator of booking site booking.com HUF 2.5 billion for unfair business practices, such as the use of aggressive sales techniques.
SUPPORT THE BUDAPEST BUSINESS JOURNAL
Producing journalism that is worthy of the name is a costly business. For 27 years, the publishers, editors and reporters of the Budapest Business Journal have striven to bring you business news that works, information that you can trust, that is factual, accurate and presented without fear or favor.
Newspaper organizations across the globe have struggled to find a business model that allows them to continue to excel, without compromising their ability to perform. Most recently, some have experimented with the idea of involving their most important stakeholders, their readers.
We would like to offer that same opportunity to our readers. We would like to invite you to help us deliver the quality business journalism you require. Hit our Support the BBJ button and you can choose the how much and how often you send us your contributions.