MNB notifies Cypriot supervisory authority of complaints against investment firm

In Hungary

Image by Jessica Fejos

The National Bank of Hungary (MNB) has notified the Cypriot supervisory authority of customer complaints it received recently against Cyprus-based IronFx Global Ltd, the bank said today.

(Photo: Jessica Fejos)

The MNB said it had received almost 75 complaints since March 2015, claiming that IronFX Global Ltd, a provider of a platform for online trading, has not been executing payment orders, leaving customers without access to their funds. IronFx has told customers that it has suspended the execution of payment orders until completion of an ongoing internal audit.

The MNB said it had notified the competent financial supervisory authority of the firm’s home country.

The MNB also requested the investors affected to submit their complaints with any claims for damages to the competent Cypriot Financial Ombudsman.

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